Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Pyshnaya Sliva ("Company," "we," "our," or "us") regarding your use of the website pyshnaya-sliva.com and all related services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Description of Services

Pyshnaya Sliva provides online education and training in social media advertising, including but not limited to:

• Online courses and educational content
• Coaching and consulting services
• Digital resources and materials
• Community forums and support
• Email newsletters and communications

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you must create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion, with or without cause, and with or without notice.

4. Payment Terms

4.1 Pricing and Fees

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. You agree to pay all applicable fees as described at the time of purchase.

4.2 Payment Processing

Payments are processed by third-party payment processors. By making a payment, you agree to their terms and conditions.

4.3 Taxes

You are responsible for any applicable taxes, duties, or government fees associated with your purchase.

4.4 Failed Payments

If payment fails or is disputed, we may suspend access to our services until payment is resolved.

5. Refund Policy

5.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for our main course offerings. To request a refund:

• Submit a refund request within 30 days of purchase
• Contact us at [email protected]
• Provide your order number and reason for refund

5.2 Refund Processing

Approved refunds will be processed within 5-10 business days to the original payment method.

5.3 Exceptions

The following are not eligible for refunds:

• Consulting services (unless cancelled 24 hours in advance)
• Digital downloads that have been accessed
• Requests made after the 30-day period

6. Intellectual Property Rights

6.1 Our Content

All content, materials, and intellectual property on our website and in our courses are owned by Pyshnaya Sliva or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes only.

6.3 Prohibited Uses

You may not:

• Copy, distribute, or reproduce our content without permission
• Share your account access with others
• Create derivative works based on our content
• Use our content for commercial purposes
• Reverse engineer or attempt to extract source code

7. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Harassing, threatening, or intimidating other users
• Posting spam, malicious content, or inappropriate material
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Impersonating any person or entity
• Collecting personal information from other users

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Course Access and Completion

9.1 Access Period

Course access is typically provided for the lifetime of the course, unless otherwise specified. We reserve the right to modify access terms with reasonable notice.

9.2 Technical Requirements

You are responsible for ensuring you have the necessary technical requirements to access our courses, including a stable internet connection and compatible device.

9.3 Course Completion

Certificates of completion are provided based on course-specific requirements. We do not guarantee employment or income as a result of course completion.

10. Disclaimers and Limitations

10.1 Educational Purpose

Our courses and content are for educational purposes only. Results may vary, and we make no guarantees about specific outcomes or earnings.

10.2 No Professional Advice

Our content does not constitute professional, legal, financial, or business advice. You should consult with qualified professionals for specific advice.

10.3 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

11. Limitation of Liability

To the fullest extent permitted by law, Pyshnaya Sliva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury or property damage

Our total liability shall not exceed the amount you paid for the specific service that gave rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Pyshnaya Sliva, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or share through our services

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at [email protected].

13.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for any breach of these Terms or for any other reason at our sole discretion.

13.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination will remain in effect.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through:

1. Good faith negotiation
2. Mediation (if negotiation fails)
3. Binding arbitration (if mediation fails)

14.3 Jurisdiction

Any legal proceedings must be brought in the courts of Melbourne, Victoria, Australia.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated Terms on our website
• Sending email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Pyshnaya Sliva regarding your use of our services.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: